National Social Media and Communications Coordinator - National Office
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Level: Experienced
Job Location: USVETS National - Los Angeles, CA
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $24.04 - $30.29 Hourly
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Description
Looking for a rewarding position? How would you like to serve those who served?
If you are looking for an opportunity to work for a great organization & make a difference, this is the job for you!
Come & join our winning team!
Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K
ALL APPLICATIONS MUST BE COMPLETED IN ENTIRETY FOR FURTHER CONSIDERATION/LOCAL CANDIDATES ONLY.
National Social Media and Communications Coordinator
U.S.VETS is the nation's largest nonprofit veteran services organization with boots on the ground to combat America's homeless veteran crisis head-on. Our holistic approach provides housing, counseling, career programs and support services to help veterans rebuild and thrive. Today, in the U.S., about 33,000 veterans experience homelessness, accounting for about 7 percent of all homeless adults. With 40 residential and service sites nationwide, we are uniquely positioned to help veterans and their families successfully transition to civilian life.
The National Social Media and Communications Coordinator will help implement communication strategies and initiatives that increase U.S.VETS' visibility and brand awareness through multiple digital, social and traditional platforms. The role will support communications in telling the U.S.VETS story, the stories of those we serve and the impact we have on veterans experiencing homelessness and navigating the challenges of transitioning to civilian life. The National Social Media and Communications Coordinator will be responsible for compelling content creation, day-to-day posting/scheduling and community management of national social media channels, in addition to support and guidance for the regional platforms. The incumbent will also be responsible for creating and disseminating branded materials and campaign content to internal and external partners in support of U.S.VETS' programs and services and facilitating and project managing incoming communications requests. The ideal candidate stays up to date on the latest social trends and can be described as detail-oriented, entrepreneurial and a strong writer with an understanding of both digital and traditional media landscapes. The position reports to the National Communications Manager and is part of the national development team with responsibilities to support U.S.VETS sites across the country.
FLSA Classification: Non-exempt
Responsibilities:
Social Media
- Create, post and share compelling social media content, including text, photos, graphics and video, in collaboration with development, regional partners, funders and other cross-functional teams.
- Ensure content is posted in a timely manner and that it adheres to digital best practices, as well as organizational branding, tone, voice and subject matter.
- Monitor and respond to comments and inquiries in a timely and professional manner and identify additional opportunities to facilitate conversations and engagement.
- Explore opportunities for paid media, including paid search, Google ad words and social media advertising, and manage any resulting campaigns.
- Engage relevant influencers to help grow brand awareness.
- Track social media performance to adjust strategies across platforms to respond to trends, increase visibility and/or boost engagement.
- Stay up to date on platform changes, current technologies and trends in social media, digital tools and applications.
Communications
- Support the creation of communications materials that includes but is not limited to website, eblasts, brochures, annual reports, fact sheets, toolkits, blogs, newsletter articles, press releases and presentations;keep them updated on a recurring schedule; and ensure appropriate storage, access and inventory.
- Secure client stories and fulfill requests for photos and video as needed for website, social media and collateral materials.
- Support events and other key stakeholder engagements as needed, including staffing tables, creating graphics, taking photos and/or capturing and editing video.
- Build, schedule and manage email communications using Constant Contact to keep supporters updated on U.S.VETS news, events and development opportunities.
- Update U.S.VETS' websites with new and relevant content when necessary.
Administrative
- Help institute and maintain project management system to track incoming requests, workflows and deadlines.
- Maintain editorial, event and social calendars.
- Coordinate production schedules with outside vendors as needed to ensure timely project completion and delivery.
- Develop engaging media coverage and social reports and newsletters to merchandise our work.
- Participate in cross-functional meetings with teams across the organization.
- Manage print and online subscription services for department.
- Perform other related duties and assignments as required.
Qualifications
Requirements:
- A bachelors degree in public relations, marketing, journalism, communications or related field.
- A minimum of three years experience in a social media role, planning and managing content on public-facing social media, websites, and other digital properties.
- Proficiency managing multiple social media platforms including Facebook, Instagram, YouTube, Twitter and LinkedIn.
- Digitally savvy and experience with social media management tools, content management systems, desktop publishing, email marketing platforms and digital analytics.
- Self-motivated, proactive, quick thinking and always a few steps ahead, anticipating the needs of the team and cross-functional partners.
- Strong time management, organization and prioritization skills with the ability to multitask and meet multiple concurrent deadlines.
- Superior writing and copy-editing skills.
- Basic video editing, photography and graphic design skills are highly desired.
Location: This hybrid position is onsite two days a week at the U.S.VETS headquarters in Los Angeles. We cannot hire remote candidates.
To apply, visit https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=55553&clientkey=AC964D99781EE6B7BAD7D79276AA0397
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