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Your primary job duties will include greeting and checking in patients, answering phones, checking and responding to messages, collecting patient co-pays, processing paperwork, and scheduling appointments. We are currently seeing patients via telehealth only, so the position is remote 90% of the time time.
- Distribute forms and paperwork to patients and check them over to ensure that required fields are completed properly
- Collect co-pays
- Field phone calls and respond to emails
- Complete and process Prior Authorizations
- Communicate daily with the provider to review the day and prepare for the next day; update on all messages and refill requests; complete requested tasks from the provider in a timely manner
Requirements and Qualifications
- Minimum High school diploma
- Completion of a certificate program in the medical field preferred
- Knowledge of HIPPA requirements
- Preferred knowledge with Practice Fusion, Ooma and HelloFax
- 1+ years of experience working as an administrative assistant or in a relevant role
- Familiar with medical terminology
- Excellent organizational and time management skills, excellent interpersonal skills, strong attention to detail
- Ability to work in a fast-paced environment while maintaining professionalism and kindness
- Able to learn new practices and programs quickly
- Must be a self-starter; proficient in seeking answers to questions you don’t know by basic research; initiating contact with other providers to help answer your questions and when all else fails, to not be afraid to ask for help
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Paid time off
- Work from home
Healthcare setting:
- Outpatient
- Telehealth
Medical specialties:
- Psychiatry
Schedule:
- Monday to Friday
- No weekends
Work Location: Hybrid remote in Phoenix, AZ 85020
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